{"id":11400,"date":"2025-02-28T14:31:19","date_gmt":"2025-02-28T12:31:19","guid":{"rendered":"https:\/\/prelive.digifabric.ee\/faq-frequently-asked-questions\/"},"modified":"2025-04-06T12:39:55","modified_gmt":"2025-04-06T10:39:55","slug":"faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/prelive.digifabric.ee\/en\/faq-frequently-asked-questions\/","title":{"rendered":"FAQ \u2013 Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-67dfc941c1c47\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-67dfc941c1c47 wd-title-color-primary wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >Prices and Payments<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Where can I see the prices of products?&#8221; tab_id=&#8221;hinnad1&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]All fabric prices are visible on our website, digifabric.ee. Prices include printing costs, which depend on the quantity ordered.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can the prices change?&#8221; tab_id=&#8221;hinnad2&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]If a client submits their design during consultation, the final price depends on the quote provided by Traux O\u00dc.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do the prices include VAT?&#8221; tab_id=&#8221;1740745911697-fbfceaa0-7d80&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]The prices displayed on the website include VAT.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I buy without VAT?&#8221; tab_id=&#8221;1740745910908-53cc41ef-53ac&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p class=\"\" data-start=\"496\" data-end=\"622\">Yes, if you are a business client and have a valid VIES VAT number, you can enter it in your order.<\/p>\n<ul data-start=\"625\" data-end=\"968\">\n<li class=\"\" data-start=\"625\" data-end=\"742\">\n<p class=\"\" data-start=\"627\" data-end=\"742\">Estonian companies: 22% VAT will be added, which can be reclaimed later through the Estonian Tax and Customs Board.<\/p>\n<\/li>\n<li class=\"\" data-start=\"745\" data-end=\"825\">\n<p class=\"\" data-start=\"747\" data-end=\"825\">EU companies: Reverse charge mechanism applies \u2013 the invoice will show 0% VAT.<\/p>\n<\/li>\n<li class=\"\" data-start=\"828\" data-end=\"968\">\n<p class=\"\" data-start=\"830\" data-end=\"968\">Outside the EU: The VAT rate will be 0%. <strong data-start=\"873\" data-end=\"882\">Note:<\/strong> By entering the VAT number, the system will automatically remove VAT from your order.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What payment methods are available?&#8221; tab_id=&#8221;1740745909904-4f44cdb2-58f5&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]You can pay via Visa, MasterCard, American Express, PayPal, and bank links.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I pay via invoice?&#8221; tab_id=&#8221;1740745908104-98fc0f16-590a&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Yes, if the order is over 10 meters and you prefer to pay via invoice, please send us an email. Payment terms will be agreed upon, and the order will be shipped once the invoice is paid: <a rel=\"noopener\" data-start=\"1305\" data-end=\"1323\">info@digifabric.ee<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-67f25950b7856\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-67f25950b7856 wd-title-color-primary wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >Ordering and Delivery<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;How long does it take to print an order?&#8221; tab_id=&#8221;1743932292842-e75cd39e-8e7e&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Most orders are printed within 5\u201310 working days. The printing time depends on the size of the order and the complexity of the design. Larger quantities or custom designs may take longer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;To which countries do you deliver, and how much does delivery cost?&#8221; tab_id=&#8221;1743932292842-42834ab9-e24f&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]We deliver to the following countries: Estonia, Finland, Latvia, and Lithuania: fast and convenient ordering process.<\/p>\n<p>Delivery is available via logistics partners or you can pick up the goods yourself from Otep\u00e4\u00e4, Neeruti, by prior arrangement.<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Estonia, Finland, Latvia and Lithuania<\/b><span style=\"font-weight: 400;\">: quick and convenient purchase.<\/span><\/li>\n<\/ul>\n<table dir=\"ltr\" style=\"height: 1368px;\" border=\"1\" width=\"573\" cellspacing=\"0\" cellpadding=\"0\" data-sheets-root=\"1\" data-sheets-baot=\"1\">\n<colgroup>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"100\" \/>\n<col width=\"141\" \/><\/colgroup>\n<tbody>\n<tr>\n<td colspan=\"2\" rowspan=\"2\">\n<div>Destination<\/div>\n<\/td>\n<td>Price per<br \/>\npack\/\u20ac<\/td>\n<td>Price per weight<br \/>\n1m\/\u20ac<\/td>\n<td colspan=\"1\" rowspan=\"2\">\n<div>Estimated delivery in days (E-R)<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Delivery total = price per pack + price per weight<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Albania(AL)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Andorra (AD)*<\/td>\n<td>227.3<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Austria (AT)<\/td>\n<td>16.4<\/td>\n<td>0.09<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Belgia (BE)<\/td>\n<td>13.5<\/td>\n<td>0.07<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Bosnia ja Hertsegovina (BA)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>7 \u2013 9<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Bulgaria (BG)<\/td>\n<td>24.1<\/td>\n<td>0.09<\/td>\n<td>7 \u2013 9<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Faroe islands (FO)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Gibraltar (GI)*<\/td>\n<td>227.3<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Spain (ES) (excl. Canary islands)<\/td>\n<td>20.5<\/td>\n<td>0.09<\/td>\n<td>5 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Netherlands (NL)<\/td>\n<td>14.3<\/td>\n<td>0.09<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Croatia (HR)<\/td>\n<td>20.3<\/td>\n<td>0.09<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Ireland (IE)<\/td>\n<td>25.8<\/td>\n<td>0.11<\/td>\n<td>5 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Island (IS)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Italy (IT)<\/td>\n<td>21.9<\/td>\n<td>0.07<\/td>\n<td>5 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Kosovo (XK)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>7 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Greece (GR)<\/td>\n<td>23.9<\/td>\n<td>0.38<\/td>\n<td>6 \u2013 9<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Cypros (CY)<\/td>\n<td>80.2<\/td>\n<td>0.15<\/td>\n<td>7 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Liechtenstein (LI)*<\/td>\n<td>69.3<\/td>\n<td>0.15<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Luxemburg (LU)<\/td>\n<td>18.4<\/td>\n<td>0.12<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Malta (MT)<\/td>\n<td>63.0<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Monaco (MC)<\/td>\n<td>39.2<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Montenegro (ME)*<\/td>\n<td>108.9<\/td>\n<td>0.15<\/td>\n<td>7 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Norway (NO)*<\/td>\n<td>24.8<\/td>\n<td>0.05<\/td>\n<td>8 \u2013 10<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Poland (PL)<\/td>\n<td>13.6<\/td>\n<td>0.05<\/td>\n<td>3 \u2013 4<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Portugal (PT)<\/td>\n<td>29.2<\/td>\n<td>0.10<\/td>\n<td>5 \u2013 9<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">France (FR)<\/td>\n<td>13.4<\/td>\n<td>0.06<\/td>\n<td>5 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">North-Macedonia (MK)*<\/td>\n<td>139.7<\/td>\n<td>0.15<\/td>\n<td>7 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Sweden (SE)<\/td>\n<td>13.9<\/td>\n<td>0.08<\/td>\n<td>5 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Romania (RO)<\/td>\n<td>27.7<\/td>\n<td>0.12<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Germany (DE)<\/td>\n<td>12.8<\/td>\n<td>0.12<\/td>\n<td>4 \u2013 5<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">San Marino (SM)*<\/td>\n<td>76.4<\/td>\n<td>0.15<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Slovakia (SK)<\/td>\n<td>19.8<\/td>\n<td>0.09<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Slovenia (SI)<\/td>\n<td>24.1<\/td>\n<td>0.14<\/td>\n<td>6 \u2013 7<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">United Kingdom (UK)*<\/td>\n<td>25.8<\/td>\n<td>0.07<\/td>\n<td>4 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Switzerland (CH)*<\/td>\n<td>34.5<\/td>\n<td>0.20<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Denmark (DK)<\/td>\n<td>13.9<\/td>\n<td>0.08<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Czech Republic (CZ)<\/td>\n<td>16.5<\/td>\n<td>0.12<\/td>\n<td>4 \u2013 5<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Turkey (TR)*<\/td>\n<td>93.7<\/td>\n<td>0.15<\/td>\n<td>6 \u2013 8<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Hungary (HU)<\/td>\n<td>19.5<\/td>\n<td>0.12<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"2\" rowspan=\"1\">Vatikan (VA)*<\/td>\n<td>76.4<\/td>\n<td>0.15<\/td>\n<td>5 \u2013 6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\" rowspan=\"1\">Pricing is based on package + kilogram (shipment price = package price + kg price).<br \/>\n* Customs clearance is required when sending packages to the indicated countries. The price also includes customs clearance fees, except for Norway, Great Britain and Switzerland.<\/td>\n<\/tr>\n<tr>\n<td colspan=\"5\" rowspan=\"1\">The prices offered are not valid for the following regions: France (FR) 20000-20999; Portugal (PT) 9000-9999; Spain (ES) 7000-7999,35000-35999,38000-38999,51000-52999; United Kingdom (UK) JE-JEzzzzzz,GY-GYzzzzzz.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do fabric prices include the cost of printing?&#8221; tab_id=&#8221;1743932292843-246f9436-9508&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Yes, all fabrics on our website already include the cost of printing.<\/p>\n<ul>\n<li>Fabrics from 3 meters onward include both material and printing costs.<\/li>\n<li>Printing costs do not depend on the complexity of the design, whether it is a simple pattern or a complex illustration.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I buy fabrics without printing?&#8221; tab_id=&#8221;1743932292843-e0057065-5021&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]No, we do not sell fabrics without printing.<\/p>\n<ul>\n<li>All fabrics are intended to be printed with your submitted design to ensure a unique and personalized result.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the minimum order quantity?&#8221; tab_id=&#8221;1743932292843-27044314-fd22&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p class=\"\" data-start=\"2356\" data-end=\"2477\">The minimum order quantity is 3 meters and can include up to 2 different designs.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Does the complexity of the design affect the order quantity or price?&#8221; tab_id=&#8221;1743932292843-51b95c9a-b3e8&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]No, the complexity of the design does not affect the price or minimum order quantity.<\/p>\n<ul>\n<li>You can use both simple patterns and detailed designs \u2013 the price and minimum quantity remain the same.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I use my design?&#8221; tab_id=&#8221;1743932458755-301b8b96-0dff&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Yes, you can use your unique design.<\/p>\n<ul>\n<li>Submit your design, and we will print it on the chosen fabric.<\/li>\n<li>Please ensure you have the rights to use the design (see our copyright requirements).<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I order products?&#8221; tab_id=&#8221;1743932461540-65a68650-40ba&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Choose the fabric you want to print on, upload your design in our program, fill in the required details, and complete the order by making a payment.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How long does the processing of the order take?&#8221; tab_id=&#8221;1743932463828-16444c44-9fa5&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Production takes up to 10 working days for fabric orders of up to 30 meters.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much does delivery cost?&#8221; tab_id=&#8221;1743932544580-232cc081-97f8&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>Free delivery for orders up to 6 meters in Estonia, Latvia, and Lithuania.<\/li>\n<li>Free delivery for orders starting from 100 meters within the EU.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much does delivery cost?&#8221; tab_id=&#8221;1743932567588-fc8aefc0-6193&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>Free delivery for orders up to 6 meters in Estonia, Latvia, and Lithuania.<\/li>\n<li>Free delivery for orders starting from 100 meters within the EU.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I track my order?&#8221; tab_id=&#8221;1743932576022-eeb27e7e-3ea7&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Yes, after the order is shipped, we will send you a tracking code.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_row][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-67cd5337d4701\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-67cd5337d4701 wd-title-color-primary wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >How can I create my own design?<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion][vc_tta_section title=&#8221;Where should I start creating my design?&#8221; tab_id=&#8221;1741517263164-7e90faa2-cd54&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p class=\"\" data-start=\"5038\" data-end=\"5154\">You can create your design in various graphic design programs, such as:<\/p>\n<ul data-start=\"5157\" data-end=\"5608\">\n<li class=\"\" data-start=\"5157\" data-end=\"5264\">\n<p class=\"\" data-start=\"5159\" data-end=\"5264\">Adobe Photoshop or Adobe Illustrator \u2013 professional tools for creating detailed and high-quality designs.<\/p>\n<\/li>\n<li class=\"\" data-start=\"5267\" data-end=\"5352\">\n<p class=\"\" data-start=\"5269\" data-end=\"5352\">Figma \u2013 a free web-based tool that works well for large-scale and complex patterns.<\/p>\n<\/li>\n<li class=\"\" data-start=\"5355\" data-end=\"5445\">\n<p class=\"\" data-start=\"5357\" data-end=\"5445\">Canva \u2013 a user-friendly web-based tool that is perfect for simpler patterns and designs.<\/p>\n<\/li>\n<li class=\"\" data-start=\"5448\" data-end=\"5543\">\n<p class=\"\" data-start=\"5450\" data-end=\"5543\">Procreate (on iPad) \u2013 an excellent choice for hand-drawn illustrations and digital paintings.<\/p>\n<\/li>\n<li class=\"\" data-start=\"5546\" data-end=\"5608\">\n<p class=\"\" data-start=\"5548\" data-end=\"5608\">GIMP \u2013 a free and open-source alternative to Adobe programs.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the file requirements for printing?&#8221; tab_id=&#8221;1741517263213-52d91dd8-6591&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]File formats: JPG or PNG<br data-start=\"5685\" data-end=\"5688\" \/>Resolution: At least 300 dpi (dots per inch) \u2013 ensures a high-quality, sharp print image.<br data-start=\"5777\" data-end=\"5780\" \/>File size: Make sure the file matches the dimensions of the fabric you wish to print on \u2013 it is better to create a larger file and reduce it if necessary, rather than the opposite.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I use pre-made design elements?&#8221; tab_id=&#8221;1741517263266-a21846e2-4f15&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>Yes, you can use free or paid elements found online, but ensure you have the rights and license to use them.<\/li>\n<li>Note: The design must not include copyrighted materials (e.g., Disney, Marvel, etc.).<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I submit my design?&#8221; tab_id=&#8221;1741517263320-66aa48d9-4370&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>Upload your file when placing your order on our website.<\/li>\n<li>Ensure the file meets all required specifications (JPG, PNG, 300 dpi).<\/li>\n<li>If the file does not meet the quality requirements, our team will contact you to find the best solution.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Need help creating a design?&#8221; tab_id=&#8221;1741517263372-f4d87a27-98ac&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]If you need assistance or advice on creating a design, feel free to contact our team at <a rel=\"noopener\" data-start=\"6596\" data-end=\"6614\">info@digifabric.ee<\/a>. We are happy to help![\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-67cd53a909c61\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-67cd53a909c61 wd-title-color-primary wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >Support and Customer Service<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion][vc_tta_section title=&#8221;How can I contact you?&#8221; tab_id=&#8221;1741509354074-0fe574f7-0937&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]By email at <a rel=\"noopener\" data-start=\"6716\" data-end=\"6734\">info@digifabric.ee<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When will I get a response?&#8221; tab_id=&#8221;1741509606864-5d370d6c-c05c&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]We respond within 24 hours on weekdays. For inquiries submitted over the weekend, we will respond on the next business day.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]\n\t\t<div id=\"wd-67cd540908604\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-67cd540908604 wd-title-color-primary wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xxl\" >Other Terms and Conditions<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_tta_accordion][vc_tta_section title=&#8221;Can DigiFabric change its terms?&#8221; tab_id=&#8221;1741509635801-ab0ef4b2-8a32&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Yes, we reserve the right to change our privacy policy and terms, and we will notify customers of any changes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is my design private and protected?&#8221; tab_id=&#8221;1741509635849-3d77fc2d-404d&#8221;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>We guarantee that your design remains your property, and we will never share it with third parties without your permission.<\/li>\n<li>Your design is only used to fulfill your order and will not be used elsewhere or on other clients&#8217; products.<\/li>\n<li>If third parties need to be involved in the production process, we will inform you before starting and ask for your consent.<\/li>\n<li>All submitted files and designs are securely stored and used only as agreed.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Will my design be published on social media?&#8221; tab_id=&#8221;1741509775838-ca499dba-f3e7&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<ul>\n<li>Your design will only be published on our social media channels with your consent.<\/li>\n<li>We will not publish your design, products, or final result on social media (e.g., Instagram, Facebook) without prior agreement with you.<\/li>\n<li>If we want to use your design for inspiration or as a sample, we will contact you and ask for permission.<\/li>\n<li>If you do not want your design to be published, we will fully respect your wishes and keep your design private.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are the terms of use for the website?&#8221; tab_id=&#8221;1741509775662-268a7d86-8a17&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]By using the website digifabric.ee, you agree to all the terms and conditions outlined here.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_tta_accordion active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Where can I see the prices of products?&#8221; tab_id=&#8221;hinnad1&#8243;][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]All fabric prices are visible<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11400","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ \u2013 Frequently Asked Questions - Digifabric - Digitr\u00fcki t\u00f6\u00f6koda<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ \u2013 Frequently Asked Questions - Digifabric - Digitr\u00fcki t\u00f6\u00f6koda\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_tta_accordion active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Where can I see the prices of products?&#8221; 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